Brisbane Seniors OnLine was set up in 2000 with the express purpose of providing seniors with the ability to navigate the Internet. It was realised that there would be a “Digital Divide” –  those who could navigate the fast-changing world of the Internet and those who could not.

BSOL is the result of dedicated people who wish to pass on their skills to others who are having difficulty with Internet services and the complex world of active devices. We work with the “Learner” in a “one-on-one” approach to give our “Learners” the confidence to use their devices (Computers, Tablets, Smart Phones etc) and thus enable them to reap the rewards of the Internet.

The following is provided to supplement the tuition which a “Learner” receives in the normal course of their lessons. It is not meant to replace the “one-on-one” tuition.

BSOL does not provide computer training for commercial purposes. Nor do we provide technical support, computer repairs or maintenance.

Quick Links to sections of Interest

Glossary of Computer Terms
GFC Learn Free site
Microsoft Office Training
Stay Safe on the Internet

BSOL Documents for Members

GFC Learn Free program has helped millions around the world learn the essential skills they need to live and work in the 21st century. From Microsoft Office and email to reading, maths and more, offers more than 180 topics, including more than 2,000 lessons, 800+ videos, and 55+ interactives and games, completely free. For Computer Help Click Here

Microsoft Office Training 2016

Microsoft offers a combination of web pages and videos to provide instruction on the use of its latest Office products. You can access them by Clicking Here

Computer Terms

This area contains information to support our members as well as to encourage learning and increased use of the Internet. If you have difficulty with some of the technical terms used then click on this Glossary of Computer Terms.

The Internet is a vast array of Computers and Equipment – learn some of the terms used with this link.

Staying Safe on the Internet    

 To enable you to use the Internet in a safe manner, you need to take precautions to secure your computer when you are online.  You should have an anti-virus (AV) and an anti-malware program installed and you should be aware of fraudulent websites, phishing emails designed to steal your personal financial details, cold-calling telephone scammers seeking access to your computer and the use of the on-screen keyboard and strong passwords for sensitive transactions such as internet banking.  

While software will help to make your computer secure, it still relies on you to be sensible about what you do. If you are asked to download or install software which you have not requested or you do not know the person who is advising you to download software then STOP. It is better to ask someone. You can ring your mentor, Hub Coordinator or our Office to get some help.

Stay Smart Online provides simple, easy to understand advice on how to protect yourself online, as well as up-to-date information on the latest online threats and how to respond.

 Anti-Virus Software.  An AV program is essential to protect your computer.  New computers often come pre-loaded with a 90 day trial AV program. This is a marketing ploy designed to entice you into buying the program at the end of the trial period. However there are quite good free AV software programs available.

The primary differences between free and paid anti-virus software involve the additional features you get when you pay for a one-year licence. There are the parental controls, but you’ll also find more elaborate firewalls to prevent intrusions, and performance and conflict scans for Windows PCs. The paid programs also look for suspicious behaviour, such as a program attempting to access files it shouldn’t.

Windows 10

Windows 10 comes with its own Security Suite called Windows Defender Security Center making these other programs superfluous.

Windows 8/8.1PCs. 

 Windows Defender is already included as part of the Windows 8/8.1 operating system. 

Windows 7. 

Microsoft Security Essentials (MSE) that can be downloaded here.  


While, in the main, Macs do not have a problem with viruses you should still have some protection on your computer, as it stops you from passing on viruses to windows machines. “Despite what you may have heard, your Apple computer isn’t immune to malware. We tested the top programs to find the ones that will keep your Mac the safest.”  PC Mag 2018 Avast Security (for Mac), Avira Free Antivirus for Mac, and Sophos Home Free (for Mac) are totally free for personal use

Anti-Malware.  Viruses and other malware (malicious software) can bypass AV programs; e.g. if you open a link in a fraudulent email or visit a fraudulent website.  It is essential to have an up-to-date anti-malware program installed to remove malware that bypasses your AV program.  BSOL recommends Malwarebytes.  The free version can be downloaded here  This free version does not automatically update so has to be regularly updated manually.  

 Internet Site Browsing Protection.  BSOL also recommends the use of an internet site reputation program such as the free Web of Trust (WOT) that warns you of unsafe and fraudulent internet sites.  Download it from here:

BSOL Documents for Members

BSOL Code of Conduct

If you know of any websites that may be of interest to other BSOL members, or if you find any “dead” links in this website then please advise our Webmaster.  We are constantly adding new sites so make sure you keep coming back to see what is new.