Code of Conduct

BSOL Code of Conduct: Summary


LearningBrisbane Seniors On Line (BSOL) is a voluntary, not-for-profit organisation established to teach its learner members the basic skills they need to use a personal computing device and for such tasks as email and accessing the internet.

Our Aims and Objectives are:
  • To provide and improve the skills of our members in using home computing devices and the internet
  • To assist our members to use new and changing digital technologies
  • To bridge the digital gap between our members and younger generations
  • To enhance the social and recreational opportunities for members
  • To forge links with government agencies and other groups to promote our work, the needs of our organisation and the needs of our members.
Our ultimate goal is to develop a large community of seniors who can work comfortably and confidently with their computers to benefit and enrich their daily lives.

Membership: BSOL has three categories of members:
  • Our learners comprise people over fifty who are not working full time and who wish to learn basic computing skills for their personal benefit; they pay a small annual membership fee.
  • Our mentors provide support and instruction to our learners; no fee applies.
  • Our volunteer staff members contribute their skills and time to support the organisation: no fee applies.

The Code of Conduct

This Code of Conduct applies to all categories of membership within BSOL, and recognizes that BSOL's goals will be achieved only if all members understand and accept the standards of conduct it sets out. The Code covers responsibilities, relationships and procedures within the organisation.

All new members should read the full version of the Code before joining BSOL, which is on the web site and available on request from the BSOL office, and members are required to agree in writing to abide by the Code of Conduct.

The Code addresses three key areas:
  • Respect for people and their property;
  • Diligence; and
  • Economy and efficiency.
Further advice about the Code may be obtained from the President or the Secretary of BSOL. To ensure the Code continues to be current and relevant, these officers will welcome recommendations for future revisions.

Respect for People and Property. All BSOL members are expected to:
  • Respect the dignity, rights and views of others;
  • Respect the privacy of others, including avoiding learning passwords or other sensitive information; if such information is inadvertently shared, ensure it is never misused. Any violation of privacy should be reported to the President or the Secretary;
  • Respect the persons, homes and possessions of others;
  • Refrain from physical and verbal behaviour which may offend others;
  • Ensure the professional relationship with other BSOL members is never used for improper personal gain: monetary gifts in connection with BSOL work cannot be accepted under any circumstances;
  • Abide by BSOL's policies and procedures, and ensure procedural fairness is observed;
  • Maintain acceptable standards of personal hygiene, and ensure their personal presentation is clean and appropriate;
  • Avoid unlawful discrimination, including discrimination on the grounds of gender, age and race, as per the Anti Discrimination Act (1991).
Diligence: BSOL members are expected to
  • Perform their roles the best of their ability, and respect the limits of those roles;
  • Exercise a duty of care to other members, and to people outside the organisation who may reasonably be affected by the work of BSOL;
  • Consciously avoid any conflict of interest: any confusion about whether a conflict exists should be discussed with the President or the Secretary;
  • Be aware of, and observe, BSOL policies and procedures;
  • Ensure appropriate confidentiality is maintained;
  • Ensure personal fitness for work, particularly that consumption of alcohol, drugs, and other medication does not adversely affect work performance or endanger the health and safety of others;
  • Observe health and safety measures, both on BSOL premises and in all training situations, including learners' homes. Report any risks in the Central training Centre to management. If learners' homes are perceived as unsafe, mentors should cease providing services at that location, and report the matter to their Hub Coordinator.
Economy and Efficiency: Members are expected to husband BSOL's resources, by
  • Efficient resource management: careful purchasing procedures, and acting within specified delegations for contracts or agreements;
  • Refraining from any personal use of equipment or resources, such as telephones, photocopying and printers, which extends beyond BSOL's policy;
  • Observing copyright law at all times in respect of software and other materials;
  • Ensuring that no offensive material is downloaded or transmitted on BSOL's equipment.
 Download the full Code of Conduct (PDF document - 104KB)